Support
FAQ Rides

Our sensor-controlled systems maximize your facility’s capacity. Instead of having to wait for the slowest guest (as with time-controlled solutions), our system immediately clears the slide once the area has been safely vacated. This means higher throughput, shorter lines, and maximum safety.

That depends on the design. In addition to traditional ultrasonic sensors and photoelectric sensors, we offer Senscam, a revolutionary in-house development. Senscam is camera-based and capable of intelligently analyzing movements along the slide—ideal for complex areas where conventional sensors reach their limits. Of course, the system is GDPR-compliant, as no personal data is stored; only motion vectors are analyzed for control purposes.

Safety and operational reliability are our top priorities. If a sensor ever fails or becomes blocked, the system can be immediately switched to a time-controlled mode. This ensures uninterrupted operation until the sensor is back in working order.

We follow a "remote-first" strategy. We can access your control system directly via a secure VPN connection. Experience has shown that we can efficiently resolve most support requests remotely, without the need for a technician to be on-site. This saves you time and high travel costs.

Absolutely. Our systems are manufacturer-independent. Depending on the existing structure of the slide, we can often even replace aging LED strips with modern WEAD solutions. We often work closely with the existing structure to get the best possible visual effect out of what’s already there.

Yes, our control systems collect anonymized usage data. You can see exactly when your facility is operating at peak capacity. This data helps you better plan your staffing and objectively measure the efficiency of your facility.

Absolutely. We can integrate photo booths into our timing setup. The system captures a photo at the perfect moment—a keepsake of a wonderful moment for the guest and a potential additional source of revenue for operators. The promotional value generated through social media is also a key factor in success today and should not be underestimated.

With our Theme Selection, you can transform a single slide into a multisensory world of adventure. Using a circular selection display at the start, guests can choose which adventure they’d like to experience—for example, “Disco Fever” with colorful flashing lights, “Jungle Adventure” with nature sounds, or “Speed Challenge” with high-speed effects.

The benefits for you as an operator:
  • High replay value:Since each “theme” offers a completely different experience, guests tend to ride it multiple times in a row.
  • Tailoring to target audiences:You can schedule programming based on the time of day—gentle content for young children in the morning and energetic shows for teenagers in the evening.
  • Marketing Magnet:A slide with “many faces” makes for an excellent marketing highlight for your facility and provides a constant stream of fresh content for your social media presence.

By " APPTraction," we mean the seamless integration of your physical attraction with the digital world of your guests. Through our app, guests can check ride times, view high scores, or browse photos right on their phones.
  • Customer loyalty:Guests can view and compare their personal records, which motivates them to keep coming back.
  • Digital Marketing: Bylinking your website to a smartphone, you can create valuable touchpoints with your customers—even after their visit.
  • Gamification:Turn the visit into a game. 
  • Visibility:Results from the app can be shared on social media with just one click, which significantly increases your facility’s organic reach (keyword: social media advertising value)

Support
FAQ Headlights

Our products are available from well-stocked specialist retailers. Feel free to send us your enquiry and we will help you choose the right product.

Our high-run models are usually in stock. If a model is not available, the delivery time is approximately 6–8 weeks.

The type of basin determines the appropriate installation pot. We would be happy to advise you individually.

Our standard models and the corresponding niches are mostly square, which often makes retrofitting impossible. However, we have developed special round models for replacement in older basins. Just get in touch with us and we will find the right solution for you.

Our controls are flexible: radio, WiFi touch, or connection to an existing home bus system.

Our spotlights operate with DMX control and come in RGB-W as standard for particularly harmonious color transitions.

Yes, all you need is a converter from your bus system to DMX—then integration is possible without any problems.

Our models have a wide beam angle, which allows for good illumination even on the installation side. For pools up to 4 m wide, single-sided lighting is often sufficient. Just let us know the size of your pool. We will be happy to advise you in detail.

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LIGHT
ENGINEERS

WEAD GmbH
WEAD LIGHT ENGINEERS
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4222 St. Georgen a. d. Gusen

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